Civil Service Exam Practice Test: Free Clerical and Office Questions

253 practice questions for the written civil service tests that office, clerical and administrative jobs use, built on the nine subjects the New York State Department of Civil Service publishes free guides for: spelling, alphabetizing, record keeping, operations with letters and numbers, using a directory, name and number checking, understanding written material, preparing written material, and working and interacting with others. Counties, cities, towns and school districts give the same subjects, and most merit systems test some mix of them. The tables, passages and directories are our own, and the drills are drawn so every key is checked by a script. Every answer explains the method with a Remember line, and your score report shows the skills you miss.

The real test: Each civil service test has its own examination announcement listing its subjects, date, fee and scoring; many score out of 100 with 70 to pass. New York State's entry-level clerical test allows 3 hours. The office subjects in the state's free test guides are spelling, alphabetizing, record keeping, operations with letters and numbers, using a directory, name and number checking, understanding written material, preparing written material, and working with others. Our practice test is 60 questions in 90 minutes across all nine, passing at 70% (42 of 60).

Here: 253 questions. Our own practice questions on the nine entry-level office subjects in the New York State Department of Civil Service test guides. Passages, tables and directories are made up; not any agency's test questions. Free.

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What's on the test

TopicOn the testIn the guide
1. Spelling~625
2. Alphabetizing~625
3. Record Keeping~832
4. Operations with Letters and Numbers~730
5. Using a Directory~522
6. Name and Number Checking~730
7. Understanding and Interpreting Written Material~834
8. Preparing Written Material~730
9. Working and Interacting with Others~625

"On the test" is the rough share of a 60-question test for each topic, following the exam's published weights.

10 sample questions

  1. Which one of the following words is misspelled?

    • A.recieve
    • B.liaison
    • C.threshold
    • D.accommodate
    Show answer

    A. recieve

    OS-01 · 1. Spelling
  2. Of the following names, which one would be SECOND in an alphabetic file?

    • A.Marston, Clare
    • B.Marstone, Carla
    • C.Marsten, Carl
    • D.Marshton, Cole
    Show answer

    C. Marsten, Carl

    OA-01 · 2. Alphabetizing
  3. Which one of the following letters is as far after O in the alphabet as P is after M?

    • A.P
    • B.R
    • C.S
    • D.T
    Show answer

    B. R

    OL-01 · 4. Operations with Letters and Numbers
  4. Consider these sentences: "The clerk misfiled the deed. The misfiled deed delayed the closing by two weeks." Which one of the following best presents the information?

    • A.The deed, delayed two weeks by the closing, was misfiled by the clerk.
    • B.The clerk misfiled the deed, which was delayed by the closing for two weeks.
    • C.The clerk's misfiling of the deed delayed the closing by two weeks.
    • D.The clerk delayed the closing, misfiling the deed for two weeks.
    Show answer

    C. The clerk's misfiling of the deed delayed the closing by two weeks.

    OW-01 · 8. Preparing Written Material
  5. Your supervisor gives you an assignment with instructions you do not fully understand. The supervisor is in the office but busy. What is the best thing to do?

    • A.Set the assignment aside until the supervisor has free time to go over all of it
    • B.Do the assignment the way you think is probably right and fix it later if needed
    • C.Note your questions and ask the supervisor briefly at the first good moment
    • D.Ask a coworker to explain what the supervisor meant and follow that
    Show answer

    C. Note your questions and ask the supervisor briefly at the first good moment

    OI-01 · 9. Working and Interacting with Others
  6. Which one of the following words is misspelled?

    • A.questionnaire
    • B.privilege
    • C.seperate
    • D.maintenance
    Show answer

    C. seperate

    OS-02 · 1. Spelling
  7. Of the following names, which one would be THIRD in an alphabetic file?

    • A.Pelletiere, Ray
    • B.Pellitier, Russ
    • C.Peltier, Rhonda
    • D.Pelletier, Rene
    Show answer

    B. Pellitier, Russ

    OA-02 · 2. Alphabetizing
  8. Which one of the following letters is as far after P in the alphabet as Q is after L?

    • A.U
    • B.W
    • C.S
    • D.T
    Show answer

    A. U

    OL-02 · 4. Operations with Letters and Numbers
  9. Consider these sentences: "Ms. Ortiz supervises the records unit. The records unit processed 4,000 requests last year. That was a record for the unit." Which one of the following best presents the information?

    • A.Last year the records unit, which Ms. Ortiz supervises, processed a record 4,000 requests.
    • B.Last year Ms. Ortiz set a record for supervising 4,000 requests in the records unit.
    • C.The records unit supervised Ms. Ortiz, processing a record 4,000 requests last year.
    • D.Last year Ms. Ortiz personally processed a record 4,000 requests in the records unit that she supervises.
    Show answer

    A. Last year the records unit, which Ms. Ortiz supervises, processed a record 4,000 requests.

    OW-02 · 8. Preparing Written Material
  10. A coworker often asks you to cover her phone while she takes long personal calls, and your own work is falling behind. What should you do first?

    • A.Mention the problem to other coworkers to see whether they have noticed it too
    • B.Tell her privately and politely that covering is hurting your own work
    • C.Report her to the supervisor right away
    • D.Keep covering but start leaving her calls unanswered
    Show answer

    B. Tell her privately and politely that covering is hurting your own work

    OI-02 · 9. Working and Interacting with Others
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