terms of service

last updated november 8, 2026. draft: these terms haven't been reviewed by a lawyer yet.

who we are

clocked is a service of headed in llc, a florida limited liability company in st. petersburg, florida ("we," "us"). by using clocked you agree to these terms.

what clocked does

we prepare and file florida public records requests, under chapter 119 and section 316.0777(4)(b) of the florida statutes, asking agencies for automated license plate reader records about a plate registered to you. we act as your agent under the authorization you sign. we follow up with the agency, pass along what it sends, and write a plain-english summary of it.

owner only

you can only request records for a plate registered to you. your name has to be on the vehicle registration, and it has to match your driver's license.
you can't use clocked to request, track or learn about anyone else's vehicle, location or movements: not a partner, ex, family member, employee, tenant, neighbor or stranger.
you can't upload someone else's license or registration, or sign for anyone else.
if the names or plate don't match, we don't file.
if anyone else is listed as an owner on the registration, every owner has to sign the authorization before we file. if the registration shows an owner the request didn't list, we don't file. shared titles are where most misuse would come from, so every owner has to agree.
if we believe a request is meant to stalk, harass or track someone, we won't file it, may close your case, and may report it to law enforcement.

using someone else's plate is a crime

clocked is only for the registered owner's own car. using someone else's license or registration, or signing for them, to get records about where their car has been can be:

criminal use of personal identification information (s. 817.568, florida statutes): a third-degree felony, up to 5 years in prison and a $5,000 fine.
forgery (s. 831.01): a third-degree felony, up to 5 years in prison and a $5,000 fine.
stalking (s. 784.048): up to 1 year in jail. aggravated stalking is a felony, up to 5 years in prison.
a federal driver privacy violation (18 u.s.c. 2722 and 2724): lying to get someone's motor vehicle records is illegal, and they can sue you for at least $2,500.

how we guard against it: a person on our team checks every license against the registration before anything is filed. if anyone else is on the registration, every owner has to sign, each on their own phone, before we file. a name on the registration that the request didn't list means we don't file. we keep a record of every request, signature and ip address, and we may report misuse to law enforcement.

this is a summary of the laws, not legal advice.

no legal advice

we're not a law firm, and no one at clocked is acting as your lawyer. our letters, summaries and emails are not legal advice. we can tell you what an agency said and what its answer means in plain english. we can't tell you whether to challenge a denial, how, or what your legal rights are. if you want that, talk to a lawyer. when a request is denied we'll point you to people who can help, including a private attorney, the aclu of florida and the first amendment foundation. we're not affiliated with any of them.

no guarantees

we file it right, follow up, and explain what comes back. we don't promise:

that an agency will release any records. the law says an agency may release this data to the registered owner, and it holds back anything that's active criminal intelligence or investigative information.
how fast an agency answers. florida law doesn't set a deadline.
that records still exist. plate reads are often kept for 30 days or less, sometimes 7. older dates will likely come back as "no records."
that records are complete or accurate. they're the agency's records, not ours.

price and agency fees

clocked is free: up to 4 agencies per request, picked from the florida agencies we file with. we don't take a card.
if an agency charges a fee, we show you the quote. we only pay it after you approve it, and you pay that exact amount. we don't mark it up. if you don't approve it, we close that agency's request. agency fees aren't refundable once we've paid the agency.

your authorization

the authorization you sign names headed in llc as your agent for this plate and these dates only. it ends when your case closes. you can revoke it sooner by emailing records@headedin.com. revoking stops future work but doesn't undo requests already filed. agencies may also send records straight to you.

your part

everything you give us has to be true and yours to give.
tell us if your email changes, or if you sell the vehicle while a case is open.
keep your case link private. anyone with it can see your case.

records you get

records an agency releases are yours to use lawfully. you're responsible for how you use them.

if you tick "keep my records" on your case page, we store those records for you until you delete them, even after your case closes. one button on your case page deletes them once your case closes. we're a place to keep them, not a backup service: download a copy of anything important.

monthly plan. not offered while clocked is free. if it comes back: after we've verified your first request, you can subscribe to have us request your plate's records from the same agencies about once a month. you sign a standing authorization that covers only your plate and those agencies, month to month, until you cancel. the plan is billed monthly through stripe at the price shown when you start it and renews until you cancel. you can cancel any time on your case page: you won't be charged again, and requests already opened still get filed. each month gets its own request, follow-ups and records, under the same rules as any request here: no promise that records come back or how fast, and agency fees are passed through only after you approve them. if the vehicle is no longer registered to you, you must cancel. plans are for cars with one owner for now.

liability

to the extent the law allows, our total liability for any claim about clocked is limited to what you paid us for that case, not counting agency fees passed through. we're not liable for what an agency does or doesn't do.

changes and contact

we may update these terms. the version you agreed to when you signed applies to your case. questions: records@headedin.com. these terms are governed by florida law.