IS-244 Practice Test: Developing and Managing Volunteers

48 practice questions on affiliated and spontaneous volunteers, the coordinator's job, the seven-step volunteer program, working with NGOs and Citizen Corps, and running a Volunteer Reception Center. We wrote every one from FEMA's own IS-244.b course text, so you learn the material instead of memorizing an answer list. Practice tests are 25 questions at FEMA's 75% pass mark.

The real test: 25 questions. 19 right (76%) passes.

Here: 48 questions. Our own practice questions, written from the text of FEMA's free IS-244.b course (Developing and Managing Volunteers), a U.S. government work. Not FEMA's exam questions. Free.

What's on the test

10 sample questions

1. Under federal law and regulations, what makes someone a volunteer?

   • A.They have no special skills and are not trained for any specific job
   • B.They work fewer than 20 hours a week and are not on the official payroll
   • C.They perform services without promise, expectation, or receipt of pay
   • D.They belong to a nonprofit
   Show answer

   C. They perform services without promise, expectation, or receipt of pay

   244-1 · Volunteers and how to use them · IS-244.b

2. Who has primary responsibility, with VOADs, for plans to manage volunteers and donated goods?

   • A.FEMA alone, through its regional volunteer offices
   • B.The American Red Cross alone, by federal charter
   • C.Private businesses
   • D.State, tribal, and local governments
   Show answer

   D. State, tribal, and local governments

   244-10 · The Volunteer Program Coordinator · IS-244.b

3. How many steps are in the course's model for developing a volunteer program?

   • A.Five
   • B.Ten
   • C.Three
   • D.Seven
   Show answer

   D. Seven

   244-16 · Building the program · IS-244.b

4. Who has the final say on whether and how volunteers will be engaged?

   • A.Each volunteer
   • B.The emergency planning/management team
   • C.The largest NGO
   • D.The media
   Show answer

   B. The emergency planning/management team

   244-32 · NGOs and the private sector · IS-244.b

5. What happens if no one plans for spontaneous volunteers?

   • A.They will not be engaged well, and the situation can get out of control
   • B.They stay home
   • C.Nothing; spontaneous volunteers are never a problem because they always find useful work on their own
   • D.They take care of themselves and find useful work on their own without any help from the jurisdiction
   Show answer

   A. They will not be engaged well, and the situation can get out of control

   244-39 · Spontaneous volunteers and the VRC · IS-244.b

6. What is an affiliated volunteer?

   • A.Anyone who shows up to help at a disaster scene, whether or not they belong to a recognized organization
   • B.Someone attached to a recognized voluntary organization and trained for specific disaster work
   • C.A paid emergency employee
   • D.A volunteer from another State
   Show answer

   B. Someone attached to a recognized voluntary organization and trained for specific disaster work

   244-2 · Volunteers and how to use them · IS-244.b

7. If using volunteers affects union (bargaining-unit) employees, what should happen with the volunteer policy?

   • A.It should be developed with and reviewed by the bargaining units
   • B.Only FEMA can approve a volunteer policy that affects union employees
   • C.It should be kept from them
   • D.Volunteers cannot be used at all
   Show answer

   A. It should be developed with and reviewed by the bargaining units

   244-11 · The Volunteer Program Coordinator · IS-244.b

8. What is the first step in developing a volunteer program?

   • A.Analyze agency and program needs
   • B.Recruit volunteers
   • C.Recruit and screen volunteers
   • D.Write job descriptions
   Show answer

   A. Analyze agency and program needs

   244-17 · Building the program · IS-244.b

9. What is a clear advantage of collaborating with outside organizations?

   • A.Removing the need for a plan
   • B.Avoiding all compromise
   • C.Keeping each organization's information private
   • D.Eliminating duplication of services
   Show answer

   D. Eliminating duplication of services

   244-33 · NGOs and the private sector · IS-244.b

10. What does the course say about terminology for spontaneous volunteers?

    • A.Pick one term and stick with it
    • B.Let each agency use its own term
    • C.Use as many terms as possible
    • D.Avoid naming them
    Show answer

    A. Pick one term and stick with it

    244-40 · Spontaneous volunteers and the VRC · IS-244.b

What the study guide does

• Short study rounds and flip cards.
• A practice test built like the real one: 25 questions, 19 to pass.
• Pass Meter: your chance of passing if you sat the test today, worked out from your own answers.
• An explanation for every answer.